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BICKEL ADVISORY SERVICES, LLC

Nougat

RaceJoy is created specifically for running, cycling and triathlon events with a focus on the participant and spectator experience. Features vary by event and may include live phone tracking, progress alerts, results, race information, photos, Send-a-Cheer and much more!

There are three distinct experiences in RaceJoy:
-Timing Integration Events
-PhoneTrak Events
-Training Days

Timing Integration Events:
These are events that have contracted with RaceJoy to provide a premium experience for participants and spectators. Features are free and provided by the event or sponsor(s).

Features vary by race and may include:
-Tracking with Progress Alerts: There is no need to carry your phone as this is based on the participant’s BIB/chip as they cross over timing points on the course.
-Scored Race Results within moments of crossing the finish line.
-Automatic Progress Postings to Twitter (with your approval, of course!).
-Essential race information like schedules, FAQs, race news, BIB numbers, and more.
-Your official race photos and RunPix information.
-Optional PhoneTrak for live phone tracking and Send-a-Cheer!

PhoneTrak Events:
These are events that offer:
-Live GPS phone tracking on the actual course map.
-Send-a-Cheer! (fun motivational audio clips).
-Proximity alerts (spectators and waiting relay teams get an alert when a participant is drawing near).
-MeetUp tool for seeing where you are in relation to a participant.
-Optional Scored Race Results within moments of crossing the finish line and Photos based on event.

The race participants must carry their phone during the race to experience these features.

Training Days
This feature enables athletes to have their friends and family track their progress live on a map and send motivational cheers during long training runs or rides. All PhoneTrak features are available in Training Days, along with special motivational cheers to help you through those tough moments.

Add a Race?
If you would like a race to offer the full featured experience with official race progress alerts and results, please let the race director know about RaceJoy. If you would like to use the phone tracking for an upcoming race, send us your request at AddRace@racejoy.com.

Battery Usage
RaceJoy’s live phone tracking feature is ONLY activated during the hours of the event. When using Training Days, the athlete turns on/off tracking as needed. Use of this GPS technology running in the background can dramatically decrease battery life. You may disable this under settings at anytime during the event to conserve battery life if needed.

Feedback and Support
We hope you enjoy using RaceJoy! Please share your experience in the App store to encourage others to try it out. If you have had any issues, or have feedback or ideas, please help us to improve the experience by contacting us at support@racejoy.com.

RaceJoy is created by a small family business and is dedicated to changing the race experience.

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